🚚 FREE DELIVERY on all prepaid orders | ⭐ Trusted by 10,000+ Pakistani families since 2019
WE'RE HERE TO HELP

Frequently Asked Questions

Everything you need to know before you order.

📦 Ordering & Delivery

We deliver within 2-4 working days across Pakistan. Karachi and Lahore usually get it in 1-2 days. Same-day delivery available in select Karachi areas — WhatsApp us at 0312-2889054 to check!

Yes! We deliver to all major cities in Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, and more.

Absolutely! COD is available across Pakistan. You can also pay via JazzCash, EasyPaisa, bank transfer, or credit/debit card.

There’s no minimum order value. However, orders above Rs. 3,000 qualify for FREE delivery.

Yes, if it hasn’t shipped yet. WhatsApp us within 2 hours of placing your order and we’ll adjust it happily.

🥜 Product Questions

This is a GOOD sign! It means our peanut butter is 100% natural — no palm oil, no stabilizers. Just stir well before use and refrigerate.

6 months when refrigerated, and up to 3 months at room temperature (cool, dry place). Always use a clean, dry spoon.

Recommended for best taste after opening, especially in summer. But not required — it stays safe at room temperature too.

Our Smooth, Chunky, and Protein variants have ZERO added sugar — perfect for diabetics. Chocolate has 11% sugar so consult your doctor.

Yes! It’s one of our most popular products for kids’ lunchboxes. Just introduce slowly first time to check for peanut allergies.

💰 Payments & Refunds

Simple — if you’re not 100% happy within 7 days of receiving, WhatsApp us at 0312-2880054. We’ll refund your full payment. No questions asked.

Refunds are processed within 3-5 business days via the same payment method.

Rare, but if it happens — send us a photo on WhatsApp within 24 hours and we’ll send a replacement immediately at no cost.

💪 Protein Flavor Specific

100% yes. We use European plant-based protein isolate, not whey. Perfect for lactose-intolerant folks (65% of South Asians!).

12g protein per 32g serving (2 tablespoons). That’s more protein than a whole egg!

Not at all — no chalky texture, no stevia aftertaste. Tastes like slightly less-sweet peanut butter.

Absolutely! Great for high-protein diets, weight management, and general fitness.

Still Have Questions?

Our team responds within an hour on WhatsApp during 9am-9pm Pakistan time.